Privacy Policy

Last updated: March 10, 2026

This Privacy Policy describes how Global Gifts collects, uses, and shares your personal information when you visit, use, or make a purchase from globalgifts.ca (the “Site”), or otherwise communicate with us in connection with our products and services.

Please read this Privacy Policy carefully. By using our Site, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect

When we use the term “Personal Information,” we mean information that identifies you, relates to you, or can reasonably be linked to you. Personal Information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with our Site, we may collect the following types of Personal Information:

  • Contact Information, such as your name, billing address, shipping address, email address, and phone number
  • Order Information, such as the products you purchase, exchange, or return, and related transaction details
  • Payment Information, such as payment method details necessary to process your order (for example, credit card information is processed securely by our third-party payment processors and is not stored on our systems)
  • Communications, such as information you provide when contacting us for customer service, support, or other inquiries
  • Device Information, such as your IP address, browser type, time zone, device identifiers, and information about how you browse and interact with the Site
  • Usage Information, such as pages viewed, products browsed, referring websites or search terms, and interactions with the Site

Sources of Personal Information

We may collect Personal Information from the following sources:

  • Directly from you, such as when you place an order, contact us, or otherwise submit information through the Site
  • Automatically through the Site, including through cookies, log files, pixels, tags, and similar technologies
  • From service providers, such as payment processors, shipping providers, website hosting providers, and analytics providers
  • From partners or other third parties, where permitted by applicable law

How We Collect Information Automatically

When you visit the Site, we automatically collect certain information about your device and browsing activity. This may include your web browser, IP address, time zone, pages viewed, products viewed, referring sources, and how you interact with the Site.

We may collect this information using the following technologies:

  • Cookies – data files placed on your device or computer, often including an anonymous unique identifier
  • Log files – records of actions occurring on the Site, including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps
  • Web beacons, tags, and pixels – electronic technologies used to record information about how you browse the Site

How We Use Your Personal Information

We may use your Personal Information for the following purposes:

  • To process and fulfill your orders
  • To process payments and provide invoices, confirmations, or transaction-related communications
  • To arrange shipping, delivery, exchanges, or approved returns
  • To communicate with you about your order, inquiry, or customer service request
  • To provide customer support
  • To screen orders and activity for potential fraud, risk, or misuse
  • To improve and optimize our Site, products, and services
  • To understand how customers browse and interact with the Site
  • To assess the effectiveness of our marketing and advertising efforts
  • To send you promotional or marketing communications, where permitted by law and in line with your preferences
  • To comply with legal obligations and protect our business, rights, customers, and services

Sharing Your Personal Information

We may share your Personal Information with third parties that help us operate our business and provide our services, including:

  • Shopify, which powers our online store
  • Payment processors to process payments securely
  • Shipping and fulfillment providers to deliver your orders
  • Technology, hosting, and support providers that help us operate the Site
  • Analytics, advertising, and marketing providers that help us understand Site traffic, measure campaign performance, and improve our advertising and communications

We may also share your Personal Information:

  • To comply with applicable laws, regulations, legal processes, or lawful requests
  • To enforce our policies or protect our rights
  • In connection with a business transaction, such as a sale, merger, reorganization, or similar event, where permitted by law

Relationship with Shopify

Our store is hosted by Shopify, which enables us to provide our products and services to you. Information you submit through the Site may be processed by Shopify in order to power our storefront, process transactions, support store functionality, and improve the services provided through Shopify’s platform.

We may also use certain Shopify features that incorporate data and information obtained from your interactions with our store in order to help us improve our business, store performance, marketing, and customer experience.

Behavioural Advertising and Marketing

We may use your Personal Information to send promotional communications, measure and improve our marketing, and, where permitted, show you advertisements that may be more relevant to your interests. We may do this using cookies, pixels, and similar technologies, as well as through tools provided by Shopify and other third-party partners. You can manage certain choices through the privacy controls available on our Site.

Communication Preferences

If you subscribe to marketing emails, you may unsubscribe at any time using the unsubscribe link included in those emails. Even if you opt out of marketing communications, we may still send you non-promotional communications, such as order confirmations, shipping updates, customer service messages, or other transactional communications.

We provide privacy controls on our Site, including a cookie banner and data-sharing choices, to help you manage certain preferences regarding cookies and the use or sharing of your personal information. You can learn more or manage available data-sharing choices here: Data Sharing Opt-Out.

Do Not Track

Our Site does not currently respond to traditional “Do Not Track” browser signals. However, you can manage certain data collection and sharing preferences through our cookie banner, browser settings, or other available privacy controls.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of any third-party websites, and your use of those websites is subject to their own terms and privacy policies.

Children’s Privacy

Our Site is not intended for children, and we do not knowingly collect Personal Information from children under the age of majority in their jurisdiction. If you believe a child has provided us with Personal Information, please contact us so that we can review and delete the information where appropriate.

Security of Your Information

We take reasonable steps to help protect your Personal Information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We recommend that you do not send sensitive information through unsecured channels.

Data Retention

When you place an order through the Site, we may retain your Order Information and other related Personal Information for our records unless and until you ask us to delete it, subject to any legal, accounting, tax, fraud prevention, dispute resolution, or operational obligations that require us to keep certain information.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your Personal Information, subject to applicable law. These may include the right to:

  • Access the Personal Information we hold about you
  • Request correction of inaccurate Personal Information
  • Request deletion of your Personal Information
  • Request information about how your Personal Information is used or disclosed
  • Opt out of certain marketing or targeted advertising communications
  • Withdraw consent where processing is based on consent, where applicable

If you would like to exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before responding to your request, as permitted or required by law.

We will not discriminate against you for exercising any privacy rights available to you under applicable law.

Complaints

If you have questions, concerns, or complaints about how we handle your Personal Information, please contact us using the information below. Depending on your location, you may also have the right to contact your local privacy regulator or data protection authority.

International Transfers

Please note that your Personal Information may be transferred to, stored in, or processed in countries outside your country of residence, including Canada and the United States, where our service providers or partners may operate.

Where required by applicable law, we will take reasonable steps to ensure that such transfers are subject to appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal and regulatory requirements. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, would like to make a complaint, or would like to exercise any rights relating to your Personal Information, please contact us at:

Global Gifts
425 Yonge Street
Toronto, ON M5B 1T1
Canada
Phone: +1 416-593-5689
Email: support@globalgifts.ca
Website: globalgifts.ca